System & UX Design
UX design for complex
digital products
and systems
Darwin designs B2B websites, client portals and digital products around the work customers and teams need to do. We connect user research, flows and interfaces to the CMS, product platforms and integrations that run the experience.
What we work on
The parts of the experience that need to work together
As websites, portals and products grow, the experience can become hard to use and hard to maintain. Darwin works across the areas that make each journey clear, usable and consistent.
UX research and journey definition
Understand user needs, the jobs each audience is trying to complete and the points where the current journey breaks down.
Information architecture and user flows
Define how content, screens, features and decisions fit together so users can find what they need and complete the next step.
Wireframes, prototypes and interface design
Turn the agreed structure into usable, on-brand screens and testable workflows before development commits the team to the wrong direction.
Design systems
Create reusable components, patterns and visual rules that keep websites and digital products consistent as they grow.
Brand identity
Define the visual identity and brand guidelines used across digital products, websites and other customer touchpoints.
Data visualization
Design dashboards, charts and data interfaces that make complex information easier to understand and use.
How it works
Start with the work people need to do
- 01
See where the journey breaks
We review the current journey, the tasks people need to complete, business goals and technical constraints.
- 02
Agree on the flow
We map the structure, screens and decisions, then test the direction before development begins.
- 03
Put the design into use
We document the agreed patterns, take the approved design into web or product delivery and improve it as needs change.
What you get
- A clear picture of the current experience, user needs and priorities
- User flows and information architecture for the work that matters
- Wireframes, prototypes and interface direction for the agreed scope
- Reusable components and design system guidelines where needed
- Brand identity or visual guidelines where included in the scope
- Data visualization patterns for products that depend on complex data
Free Design System Audit
See where your website has drifted
Start with evidence when inconsistent pages and components are making the experience harder to manage.
Free first pass
Map the drift before you rebuild
Enter your public website and confirm the request by email. Darwin inventories public pages, renders a representative set across desktop, tablet and mobile, and compares recurring patterns and responsive behavior.
Scope
Up to 100 public pages inventoried. Up to 30 representative pages rendered across 3 responsive viewports.
What you get
A scored Drift Map with evidence, hotspot maps, likely CMS control points and a phased reconciliation backlog.
How it starts
The audit starts after email confirmation. Darwin emails a secure report link when processing finishes.
Public rendered pages only. No source, Figma, CMS login, account or authenticated-page access. No automatic code changes or page-level CSS patches.
Request your free audit →Why Darwin
UX design with web, product and integration expertise
Darwin has delivered 200+ digital projects and holds a 4.9/5 Clutch rating.
Source IP client portal
A clearer portal for complex patent workflows
Darwin designed Source IP’s client portal for patent translation and filing services. Alongside the portal, a brand-identity deliverable included the logo and brand book.
Clearer patent workflows
Clients can manage complex patent workflows more quickly and confidently.
Bennie support portal
One support experience across the website and portal
Darwin rebuilt support navigation and connected Bennie’s Salesforce portal with the existing website.
Clearer self-service paths
Users gained clearer self-service paths across the support journey.
Before you book
A few common questions
Can Darwin work with an existing brand or design system?
Yes. We can work within an established brand and identify the patterns that should remain consistent across product and web touchpoints. If a public website has drifted, the Free Design System Audit provides a first-pass evidence base.
Can Darwin work on an existing product or portal?
Yes. We work with existing websites, client portals and digital products. We review the current journey, patterns and technical constraints, then focus the agreed scope on the areas that need to change.
Can Darwin take the design through implementation?
Yes. Darwin can connect the design work with web development, integrations, analytics and the CMS or product delivery work required to put the experience into use.
System & UX Design
Let’s talk about what you’re building
Bring us the website, product, portal or workflow that is hard for customers or teams to use. We will help you define the right next step.